1. Introduction
TorqAi Technologies Inc. (“we,” “us,” or “our”) operates https://torqai.ca and provides artificial intelligence, automation, and software development services to businesses across Canada and globally. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services. By using our website or contacting us for services, you consent to the practices described in this policy.2. Data We Collect
Website Usage
We may collect non-personal data such as your IP address, browser type, pages visited, and time spent on our site. This is used for analytics and site improvement only.Contact & Inquiry Submissions
When you submit a message via our contact form or email us directly, we collect:- Your name
- Email address
- Company name (if provided)
- Message content
Consultation & Project Engagements
If you proceed with a consultation or project, we may collect additional business-related information (e.g., system details, workflow descriptions, or integration requirements) to deliver our services. This data is treated as confidential and used only for project execution.3. How We Use Your Data
We use your information to:- Respond to your inquiries
- Provide AI, automation, or software development services
- Improve our website and user experience
- Comply with legal obligations
4. Data Storage & Security
Your data is stored on secure servers located in Canada. We implement industry-standard security measures, including SSL/HTTPS encryption, to protect your information from unauthorized access, alteration, or disclosure. In the unlikely event of a data breach, we will notify affected parties promptly and take immediate corrective action.5. Third-Party Services
We use the following trusted services, which may process data on our behalf:- Google Analytics: For anonymous website traffic analysis. No personally identifiable information is shared. You may opt out using the Google Analytics Opt-out Browser Add-on.
- Email Hosting (Zoho): Messages sent via our contact form are delivered to our business email, hosted by Zoho, which complies with global data protection standards.
6. Embedded Content
Our site may include embedded videos (e.g., from YouTube) to demonstrate our work. These services have their own privacy policies, and data collection only occurs if you choose to interact with the content (e.g., by playing a video).7. our Rights
If you are a client or have submitted personal information, you have the right to:- Request a copy of the data we hold about you
- Correct or update inaccurate information
- Request deletion of your data (subject to legal or contractual obligations)